The Good, The Bad, and the Ugly about Online Scheduling

Mastering Online Scheduling: Insights & Tips for Service Professionals


Okay, let's get into it! You know how in 2017, I had this crazy idea for Meetme? Well, that wasn’t the first nor the last time I’ve been obsessed with making people’s lives easier, especially when it comes to scheduling. Whether you're a sizzling hair stylist or a killer life coach, you’ve probably been tangled up in the world of online scheduling. And if you haven't, it's high time you learn the ropes.

The Good: Benefits of Online Scheduling

Streamlining Appointments: The Modern Digital Desk Setup.Streamlining Appointments: The Modern Digital Desk Setup.

Time-Saving: No More Telephone Tango

Imagine this: it’s a Wednesday evening. Your salon's phone rings off the hook. Clients are asking for appointments, rescheduling, or just inquiring about available slots. Frustrating, right? Now, imagine a world where you sip on your mocha latte without those interruptions because your clients are booking online. Blissful!

Client Retention: Make 'em Come Back for More!

The simpler you make things for your clients, the more they'll love you for it. We’re living in an age where convenience is KING! If booking with you is a piece of cake, they’re coming back for seconds.

Resource Allocation: No More Double-Booked Dramas

Oh man, this takes me back to the early days of Meetme. Juggling resources, especially when starting, is tough. Online scheduling gives you an aerial view of your day, week, or even month. No more embarrassing overlaps or under-staffed chaos.

Integration Magic

You remember when I talked about Meetme's mobile-first approach, right? The beauty of a lot of these online tools is how they gel with others. Your calendar, your reminders, heck even your marketing campaigns. They all dance together seamlessly.

The Bad: Challenges with Online Scheduling

Tech Phobia: Not Everyone's a Nerd!

The Frustration of Traditional Scheduling: Time for a Change.The Frustration of Traditional Scheduling: Time for a Change.

There was this one time I watched my Aunt Liz try to book an appointment online. I kid you not, I aged a decade. Not everyone's as tech-savvy as us, and that can sometimes put a dent in the user experience.

Good Old Internet Betrayals

Nothing's worse than a client trying to book a slot when your online platform decides to nap. Trust me, it’s as infuriating as when my code wouldn’t compile during those early morning dev sprints for Meetme.

Missing the Human Touch

Believe it or not, there are people out there who actually enjoy human interaction (shocking, right?). Some clients might miss the warmth of a voice on the other side.

The Ugly: Scary Stories of Online Scheduling Platforms

Beware of the Hidden Monster (Costs)

Remember the time I started cold outreach for Meetme? I got used to surprises (not the good kind). Some online platforms lure you in with shiny features but then slap on extra costs. Ouch.

The Labyrinth Platforms

Complicated platforms remind me of those mornings when I walked up to a shop, wanting to pitch Meetme, and then chickened out at the last moment. If it's intimidating, people won't use it.

Trust me, I've tried dozens of tools out there, and a whopping 95% left me disappointed with their User Experience (UX) and User Interface (UI). There's a real need for better design in this space.

Romain de Wolff, Meetme
Romain de Wolff – Meetme in Lausanne, Switzerland

Data Boogeyman: The Privacy Terrors

You don’t want your client's info in the wrong hands. Neither do they. Security is HUGE.

Tips for Rocking Online Scheduling

Keep it Simple, Sweetie (K.I.S.S)

When I built Meetme, I kept it simple. Learn from me. Choose platforms that don't make your clients feel like they're decoding the Da Vinci Code.

Good Ol' Word of Mouth

Back in the early days, when I was toggling between Meetme and my day job, reviews and recommendations were my lifelines. Don’t shy away from platforms your peers rave about.

Make it YOURS

Your business has its own rhythm. Find a platform that jives with it. Customization is the name of the game!


My journey with Meetme has been nothing short of a rollercoaster ride. But one thing has remained consistent: the urge to make things simpler for the user. Whether you’re a hip hairdresser or a groovy life coach in your mid-30s, remember this: The world of online scheduling is vast, but there's a perfect fit for everyone. Dive in, explore, and find yours!

Call to Action

Alright, lovely people, it's your turn! Are you knee-deep in the online scheduling game? Or still on the fence about it? Drop your thoughts, experiences, or just your favorite meme about scheduling mishaps (we all need a laugh!). Let’s chat!


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